Privacy policy

Privacy Policy

Effective Date: July 9, 2026

At Miller Farm Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, subscribe to our emails or text messages, or otherwise interact with us.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history
  • IP address, browser type, and device information
  • Information about how you use our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your orders
  • Respond to customer service requests
  • Send email newsletters (if you opt in)
  • Send text message updates and marketing (if you opt in)
  • Improve our website and customer experience
  • Prevent fraud and protect our business
  • Comply with legal obligations

Email Marketing

If you subscribe to our email list, we may send you:

  • Product announcements
  • Slow Mail Journey updates
  • Watercolor tutorials and inspiration
  • Promotions and special offers

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

SMS/Text Message Marketing

If you choose to receive text messages from Miller Farm Studio, you agree to receive recurring automated marketing and informational text messages.

These messages may include:

  • New product releases
  • Slow Mail Journey reminders
  • Exclusive offers
  • Order updates (when applicable)
  • Creative inspiration and studio news

Message frequency varies.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message.

Reply HELP for assistance or contact us at:

Email: millerfarmhome@gmail.com

We use Klaviyo to provide our SMS and email marketing services. Your information may be securely shared with Klaviyo solely for the purpose of delivering these communications.

We do not sell your phone number or personal information.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Keep your shopping cart active
  • Understand how visitors use our website
  • Improve website performance
  • Personalize your shopping experience

You can manage cookie preferences through your browser settings.

Sharing Your Information

We only share information with trusted service providers who help us operate our business, including:

  • Shopify (online store platform)
  • Klaviyo (email and SMS marketing)
  • Payment processors
  • Shipping carriers
  • Website analytics providers

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no method of transmission or electronic storage is completely secure, we work to protect your information using industry-standard practices.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw marketing consent
  • Request a copy of your personal data

To make a request, contact us at millerfarmhome@gmail.com.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Miller Farm Studio

Email: millerfarmhome@gmail.com